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Email us with your comments and we will add your first name and state or country only to our list.
Here is a few testimonials provided by our customers.
You have a new happy customer! My daughter and I have been looking for firms that can help us with our ceramics hobbies, with very little success. We have dealt with a firm out of Miami that scores very low with us in regard to their customer service--and reluctantly placed an order on the 18th. A few days later, I was looking for something specific, and stumbled onto your website (and found what I was looking for!!). I enjoyed browsing your huge inventory that seems to cover everything from bisque and paint to mold straps! Within a short time of placing my order, I had three e-mails from CeramicArtSpace.com--a welcome letter with information regarding your business, an order confirmation and a shipping confirmation! I placed this order after sending an e-mail to the Miami firm because I never received so much as an order confirmation, I was unable to log in to check on my order, and wanted to know the status of my order. They still have not answered my e-mail, and I now know that I didn't receive their package yet because they mistyped my mailing address. By the way--I received your package today--just three days after placing my order!!
P.S. And we won't be ordering from the Miami firm any more!!!!!
Helen from Montana:
"Great service. They shipped my order within 24 hours"
Nancy from California:
"They didn't have what I was looking for but I sent them an email & they were able to get it for me promptly and at a great price"
Joyce from New Hampshire:
"Great service and variety. I got free shipping and it arrived in 6 days from placing my order"
Bill from Nebraska:
"They carry a wide variety of plastercraft at a great price! Also had very fast service"
Debbie from Virginia:
"Great prices, free shipping and very fast service"
Sam from Florida:
"They always have what I'm looking for and get it to me quickly"
Jan from New York
You have a customer for life! Thanks for your great service
John from South Carolina
I cant believe you got my order out the same day. You saved the day!
Teri from New Jersey
Your technical advice was on the money!
Connie from California
My Christmas tree stars arrived so fast I can use them this year.
Tom from Minnesota
Thank you so much for getting my order out so quickly
Betty from So. Carolina
Your prices were great, couldn't find them this good in my neighborhood.
Ann from Oklahoma
The dreidels were a huge hit, everyone including the adults loved them
Susan from Connecticut
With the new year & all of the activities at this time of year, I am very impressed by your wonderful service! I couldn't be more pleased with what I ordered, I have fixed my tree. I'm so glad I could save this family piece!
Daphne from France
I’ve take an order on your site the 1st December. And it did arrive Friday ! I would really like to thank you for your great service. My underglazes where very carefully packed and protected, the delivery have been made in just a few days. I’m also very satisfied by your huge colour range choice. I will definitely order again on you site !
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Joann from Connecticut
My thanks for your immediate response. Looks like I have found some wonderful people to do business with!
Rita from Pennsylvania
Just wanted to say thanks for getting our order out as quickly as you did. We got the ceramic pieces in plenty of time and the children loved painting them. I was very happy with all the products we received. Thanks again for all you did to get the order out to me as quickly as you did.
Halley from New York
Well I'm really happy with
the customer service at your store, and the delivery was really fast I
mean the fastest that I know of, and I only paid for basic shipping.
John from Canada
I can't believe you shipped my order the same day I ordered it. Internet businesses should take note and provide such quality customer service!
Isaac from California
Its nice to know there is a phone we can call and an address we can write to in case we have questions that cant be resolved by email. And thanks for letting me write a check. I don't use credit cards and it was nice to be able to purchase on the internet without a credit card.
Betty from Ohio
I can't believe I got a response on Thanksgiving Day!! What great Customer Service !!
Suzie from Kentucky
I ordered at 10am and I got an email saying my order had been shipped at 3pm Wow!
Linda from Washington
You guys really answer emails fast and the info you gave us was right on the mark!
William from South Carolina
I wished all companies had customer service like yours.
Lauren form St. Thomas US Virgin Islands
Wow! I wrote in to ask a question and you replied in 5 minutes. Then I placed an order and it was on my door step in a few days. Keep it up! I will be back real soon!
Harold from Athens, Greece
Your order arrived so promptly and well packed. Your web site is so full of useful information. Thank You
Marcello from Barcelona, Spain
I ordered several pottery tools on a Monday and my package arrived in 8 days. Muchas gracias for your great service.
Judith from Alabama
Thank you for answering so many of my questions. Its nice to see a company that operates the old fashion way. With customer service.
Pam from Missouri
I must say, I have never had service like this at any other supplier. Very
helpful, very prompt replies. I like the fact that I am communicating with
real people, as opposed to the larger, machine-run corporations where my
inquiries are left unanswered for days or ignored completely. I
definitely plan on buying here again the next time I loose or break any more of my
ceramic tools. Feel free to add this to your satisfied customer list.
Katherine from Alaska
I put several colors of paint into my cart but repeatedly got more of the
same instead of the new colors. I called today and my order was completed
and shipped. The gentleman that helped me, Al said it was my browser and to
log off next time and start again.
Thanks for the great service.
Martha from New Jersey
You're amazing! My order just arrived and everything is perfect. I love your designs, your quality is really great and I can't believe how quickly it got to NJ from Cal. I will refer people to you without hesitation.
Holly from New York
What quick reply! 5 minutes, thank you for answering all of my questions!
Perry from Ct.
I emailed you to ask questions about painting on tiles and you replied in minutes and then i ordered and received my order in a couple of days. I think you should give some lessons to big corporations. Thanks
Sandy from North Carolina
The service and value i got was really good. They shipped fast.
Jen from Alaska
Thank you for being online and for having such great products and service. I will tell all my friends.
Julie from Utah
Wow, I ordered on Monday and got it wed. I will be back for my holiday shopping.
Rose from Hawaii
Mahalo , for having the paints I couldn't find anywhere and at a great price.
Kristin from Nebraska
Your customer service person was so nice and helpful and didn't try to sell me things I did not need. Got my order fast.
Don from Alabama
I am so glad you had the kiln part I needed to fix my wife's kiln, now I can go back to watching TV
Barbara from Florida
The store I had here in town closed so I'm glad you offered free shipping and the variety I liked.
Diane from California
I like the fact you get new things in all the time and you have a great specials section.
Vladamir from Columbia
We cannot buy the duncan colors in my city. Your service is excellent!
Lakeyshia from Turkey
First of all, let me say that I have been very impressed with your company. I was impressed when I got the first email saying my item had been shipped and you all haven't let me down now. :) This type of customer service is something that other companies can learn from (trust me, lately I've had bad customer service everywhere!). I just wanted to say Thank you.
Amy from Michigan
I received my order today, and I have to let you know how impressed by the packaging I was. Everything made it great and I'm very happy with all of it. Thanks for your attention to detail and I'm sure I'll be ordering again. Have a wonderful day.
Wendy from Arizona
Good afternoon,
I received my order today and everything was in perfect condition. I
appreciate your service and quality of products!
Thanks again,
Wendy
Dave From Virginia
Just a note to say "thank you" for your wonderfully prompt service. You really are second to none and a pleasure to do business with. Thanks again,
Francisco from Madrid, Spain
Muchisimas gracias, thank you for your great service
Antonio from Siena, Italy
What a great service, good products
Phillip from Oklahoma
Great service, products and staff!
David from Arizona
Great prices and they are so helpful, reply to emails fast and ship fast.
Norena from Scotland, UK
Thank you so much, very pleased with item
Margaret from Florida
My order arrived this afternoon, and all is well.. You pack beautifully. I will enjoy every minute spent painting these little buildings. I have in the past painted over 150 buildings for our children, grand children, and now for our great grands! I am so thankful for finding you on the internet!
Thanks so much! One happy painter!
Ann from Colorado
I wanted to take a moment to thank you so much! I am very impressed at how fast my order was processed and shipped. I ordered on the 19th, and by the afternoon of the 25 my order was on my doorstep. I have checked the order out and everything is amazing! I will be keeping your web site book marked, as well as share it with my mom who at one time was huge into ceramics. As for me, years ago I started a tradition with my kids that we paint ceramic orniment for our Christmas tree. I actually have the kids do 2 each. One goes onto the tree, and one goes into a box for their own tree after they move out. Actually I have one daughter that will get her orniments this year for her to put onto her own tree. Over the last few years it has gotten harder and harder for us to find the orniments, in fact we were unable to do our orniments last year because of lack of supply. So thank you for letting me keep up my family tradition!!!!
A very happy customer
Nelda from Illinois
HAPPY HOLIDAYS TO ALL THANKS YOU SO MUCH!!!! U MADE MY X-MAS COME TO LIFE AGAIN!!!!!!!!
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